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Privacy Policy

 Circadacare believes strongly in protecting the privacy of the personally identifiable information you share with us. We also believe it is important to inform you about how we will use your personal data, and to give you choices about how those data will be used. Therefore, we encourage you to read this Privacy Notice carefully. 

This Privacy Notice explains the personal information we collect from online interactions and from our products, why we collect it, how we use it, and the measures we take to keep it secure. 

The Data we Collect

 We collect several types of information: 

  • Personal Identifiable Information: This includes your name and email address used for personalizing your user experience, for authentication, installation, and for communication purposes. 

  • Indoor environmental data: This includes temperature and humidity indoors to provide insights to authenticated carers. 

  • Movement and acoustic data: Captured through sensors to provide safety features and activity insights. 

How the Data is Collected: 

Data is collected through: 

  • Direct interactions: You may provide us with your data by filling in forms or during correspondence with us. 

  • Automated technologies: We use sensors in our devices to collect data. 

 

How the Data is Used: 

We use your data to: 

  • Enhance your in-app user experience. 

  • Facilitate authentication and communication. 

  • Provide safety features and activity insights. 

“Cookies” and website logging 

Some of our Web Sites will send a "cookie," a small text file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. And, if you use an online “shopping cart,” cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored. To learn more about cookies we encourage you to visit www.cookiecentral.com. If you visit our Web Sites to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our Web Site, and the Internet address of the website from which you linked directly to our Web Site. We use this information to measure the traffic on our Web Sites and to help us make our Web Sites more useful. We delete this information after some time. 

Disclosures of Your Personal Data: 

Circadacare will not share any personal financial information you provide (such as credit card information) with other parties unless this is needed to handle your order, process our invoice, or prevent or combat fraud. From time to time, Circadacare websites may provide links to other websites. You should carefully review the privacy policies on those sites; they may differ from the Circadacare Privacy Policy. 

All of our third-party vendors comply with GDPR & HIPAA and have data processing agreements in place. 

Data Security: 

We take data security seriously. We implement security measures, including 

encryption and anonymisation protocols, secure coding practices, and access controls to protect your data from unauthorized access and cyber threats. 

Data Retention: 

We retain your data for as long as necessary to fulfil the purposes for which it was collected. We review our retention practices regularly to ensure compliance with legal obligations and our data retention policy. 

Your Legal Rights under GDPR: 

Under GDPR, you have the right to: 

  • Access your data. 

  • Correct inaccuracies in your data. 

  • Delete your data or limit its processing. 

  • Object to the processing of your data. 

  • Request the transfer of your data to another service provider. 

 

We're committed to complying with GDPR, and we have measures in place to protect your rights. 

To exercise any of these rights, please contact us via the 'report a problem' page on our web app or through our website contact information. 

We have assigned a Data Protection Officer who will oversee any questions in relation to this privacy notice. If you have any questions you can contact Edward Goodison at hello@circadacare.com

Changes to the Privacy Notice: 

This Privacy Notice may change from time to time, and any changes will be posted on this page. 

If you have any questions about this Privacy Notice or our privacy practices, please contact us. Your trust is important to us, and we are committed to protecting the privacy and security of your data. 

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